Visual C++ Runtime Library Error

[yinzerpower]

Ninja's,
Often times I try to open the NT 7 and it gets to the startup sequence when it confirms live connection and then just does not do anything after that. When I do get it to log on and open my workspace every time I shut down I get the following error message:
Runtime Error!
Program :C:/Program Files (x86)/NinjaTrader 7/bin/Ninjatrader.exe

This application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.


Thanks in Advance,
Ninja 1

[NinjaTrader_Kyle]

Hello yinzerpower,

Thank you for your post.

Most often, this occurs in relation to third-party additions to NinjaTrader. Are you running any such third-party components?

[yinzerpower]

Kyle,
I have no third party add ons nor have I ever used/downloaded any.

Lou

[NinjaTrader_Kyle]

Hi Lou,

Thanks for the clarification.

Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

In the message, please include the following:
1.) A link to this forum thread.

2.) Your most current trace file.
You will find that file in the Documents > NinjaTrader 7 > Trace folder.
Today's trace file will be named 'trace.20101102.txt'.

[ecurochio]

Was there a fix to this? I have the exact same problem. I'm running Win 7 without sp1. Sometimes the program boots, but most times, I get the runtime message in the same part of the boot sequence.

[NinjaTrader_Kyle]

Hi ecurochio,

Unfortunately, I don't recall the specifics of this case, but if you'll contact me via email as per post 4 with the trace file I'd be happy to investigate.