Data Not Loading - PC clock out of sync

[vk279]

Hi,

PC clock was re-set to oct.11, 2010 instead of Nov. 11, 2010. It was a mistake. I tried to start NT several times without realizing the mistake.
After correcting the clock I can't load data between oct.11 and nov. 11. I am not sure if I lost the data. Even after I click on Reload Historical Data(IB connection) I can't display anything between those dates.
What is my next step.

Thanks

[NinjaTrader_Jason]

Hello vk279,

Can you please close NinjaTrader and reboot your PC. Subsequently start NinjaTrader and check if you can load the historical data in question. Try creating a brand new chart if existing charts will not work.

If the issue remains, try the following. Delete all historical minute and daily data via the Control Center-->Tools-->Historical Data-->Delete. Subsequently create new charts that will request data between Oct 11th and Nov 11th and check if the chart loads the data.

[vk279]

Hi Jason,

Thanks for the reply. I tried re-booting but it didn't work. Actually I just re-installed(repaired). I am able to download the data on minute charts but on tick charts it is still not displaying any data between oct.11 and nov.11. Does that mean I lost all that data? Is there any way to check?
I keep having issues with PC clock sync. I think it is best to make Ninjatrader independent of PC clock like IB and other charting softwares.

Thanks,
vinay

[NinjaTrader_Jason]

Hello vinay,

Please note that IB does not support historical tick data, so you will be unable to load historical tick data.

http://www.ninjatrader-support.com/HelpGuideV6/HistoricalData.html

Unfortunately if no historical data is displayed in your tick chart, it indicates there is no historical tick data available.

You can enable 'Store real-time bar data' at Control Center-->Tools-->Options-->Data-tab. That way all incoming real-time bar data will be saved in the database. So all incoming real-time tick data will be saved in your database and will be displayed as historical data in future sessions.

[vk279]

Hi Jason,
I did have 'Store real-time bar data' enabled and I did have data between those dates(oct11,2010 and nov 11, 2010). Now looks like I lost it because of a minor mistake.


Thanks