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charts simply wont load up

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    charts simply wont load up

    hey, i have recently downloaded the demo for NT, i was connected , the time and sales was working fine (earlier on today this is) but when i tried to open a chart (it was the correct contract and month on the ES) it just shows a blank 1 minute chart, im still having the same problem
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    #2
    Hello ESpecial,

    Welcome to the NinjaTrader forums!

    Please answer the following and we can track down what's happening.

    Which version are you using? Check with Help > About.
    Can you let us know who you're connected with as a data provider?
    Does it indicate Connected - in the lower left corner of the control center?
    Are there any error messages in the log tab?
    Ryan M.NinjaTrader Customer Service

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      #3
      version 6.51, yes it is green and connected, i am using the ninja demo so im connected to zenfire, no other problems

      Comment


        #4
        Please shutdown NinjaTrader and then check that your PC clock is synced with the correct date and time.

        If you still have issues, you can create a new workspace. Click File > Workspace > New Worskpace and then recreate the chart.
        Ryan M.NinjaTrader Customer Service

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          #5
          thanks that worked

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            #6
            WAIT no it didnt! for some reason the charts load up when im not connected , but when i am connected they dont work!

            Comment


              #7
              Do you have historical data enabled for this connection?

              Click Tools > Account Connection> Highlight your conneciton and click Change > Make sure Historical data is enabled.
              Ryan M.NinjaTrader Customer Service

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                #8
                working now, cheers

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