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license verification issue

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    license verification issue

    Good afternoon

    When trying to 'fire up' Ninja Trader the error message "failed to verify license" appears.????

    This is a new error message today. Can you assist please

    #2
    This is an issue with your ISP since none of the both NT license servers could be reached within the predefined timeout (10 secs). Please try again a bit later or contact your ISP.
    DierkNinjaTrader Customer Service

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      #3
      OK. Appreciate your response. Would this also have a bearing on the fact I cannot send a test email?? When trying to I receive the error "EasyMail.Net Edition trial license could not be verified. CODE:<RO>."

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        #4
        Possibly. You are on 6.0.1000.5 no?

        Also: Please check your firewall is not blocking NT.
        DierkNinjaTrader Customer Service

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          #5
          Dierk

          I am running 6.0.1000.5 and my firewall does allow NT. Hopefully the issue is with my ISP. Will investigate this avenue.

          Thanks again.

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