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Unhandled exception error

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    Unhandled exception error

    Index was outside the bounds of the array.

    I constantly receive the following error message if I check "Run market replay recorder" in Tools..Options..Data. I have reinstalled NT and MS Net but the error continues. The error disappears only if I do not check "Run market recorder".

    System.IndexOutOfRangeException: Index was outside the bounds of the array.
    at NinjaTrader.Data.MarketDataBuf.MarketDataNow(Marke tDataEventArgs e)
    at NinjaTrader.Data.MarketDataBuf.MarketDataNow(Objec t o)
    Attached Files

    #2
    Hello:

    Thank you for posting. We take these errors very seriously and have a procedure in place to properly diagnose and offer suggestions on how to resolve.

    Can you please send us a note to support @ ninjatrader dot com and reference this post. I will send you a checklist to complete that asks for further information about your NT setup and pc specs. Once completed, we can then follow up with you.

    Best regards,
    RyanNinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Ryan View Post
      Hello:

      Thank you for posting. We take these errors very seriously and have a procedure in place to properly diagnose and offer suggestions on how to resolve.

      Can you please send us a note to support @ ninjatrader dot com and reference this post. I will send you a checklist to complete that asks for further information about your NT setup and pc specs. Once completed, we can then follow up with you.

      Best regards,
      Thx Ryan, email sent....

      Comment


        #4
        I suspect this is corruption of todays replay data files. You should get rid of this problem as you delete the folder <my documents>/NinjaTrader6/db/data/20071008.
        DierkNinjaTrader Customer Service

        Comment


          #5
          I deleted the file and so far the problem has not reoccurred... I will let you know if it returns.

          Comment


            #6
            Great. Thanks.
            DierkNinjaTrader Customer Service

            Comment


              #7
              The problem has returned - I guess it just needed a bit of time... To stop the error I simply have to uncheck the tools>options>data>"run market replay recorder"

              Comment


                #8
                Sorry I would not know what causes this. We never have seen this before.

                Which instruments are you recording?
                DierkNinjaTrader Customer Service

                Comment


                  #9
                  I am recording EUR/JPY only.

                  Comment


                    #10
                    Thanks. Can you double check that only EUR/JPY is found in directory <my documents>/NinjaTrader6/db/data/20071008?
                    DierkNinjaTrader Customer Service

                    Comment


                      #11
                      EUR/JPY is not in the specified directory. I suspect that as you do not support spot forex with IB or MB that trying to record EUR/JPY from the MB feed may have caused this "problem' ....

                      Comment


                        #12
                        So to double check: You connect to MBT Forex (or IB?) having EUR/JPY in the Control Center order entry panel selected and then you get the error below?
                        DierkNinjaTrader Customer Service

                        Comment


                          #13
                          Originally posted by NinjaTrader_Dierk View Post
                          So to double check: You connect to MBT Forex (or IB?) having EUR/JPY in the Control Center order entry panel selected and then you get the error below?
                          Correct, I connect to MB with EUR/JPY selected in the control center and get the error.

                          Comment


                            #14
                            Hmm .. no problem here

                            Could you please sned me your zipped DB (via Help->Mail to support) to "dierk AT ninjatrader DOT com"? Thanks
                            DierkNinjaTrader Customer Service

                            Comment


                              #15
                              It takes a while to show up after you start recording. Email sent.

                              Comment

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