Unhandled exception error

[RDC52]

Index was outside the bounds of the array.

I constantly receive the following error message if I check "Run market replay recorder" in Tools..Options..Data. I have reinstalled NT and MS Net but the error continues. The error disappears only if I do not check "Run market recorder".

System.IndexOutOfRangeException: Index was outside the bounds of the array.
at NinjaTrader.Data.MarketDataBuf.MarketDataNow(Marke tDataEventArgs e)
at NinjaTrader.Data.MarketDataBuf.MarketDataNow(Objec t o)

[NinjaTraderEcosystem_Ryan]

Hello:

Thank you for posting. We take these errors very seriously and have a procedure in place to properly diagnose and offer suggestions on how to resolve.

Can you please send us a note to support @ ninjatrader dot com and reference this post. I will send you a checklist to complete that asks for further information about your NT setup and pc specs. Once completed, we can then follow up with you.

Best regards,

[RDC52]

Hello:

Thank you for posting. We take these errors very seriously and have a procedure in place to properly diagnose and offer suggestions on how to resolve.

Can you please send us a note to support @ ninjatrader dot com and reference this post. I will send you a checklist to complete that asks for further information about your NT setup and pc specs. Once completed, we can then follow up with you.

Best regards,

Thx Ryan, email sent....

[NinjaTrader_Dierk]

I suspect this is corruption of todays replay data files. You should get rid of this problem as you delete the folder <my documents>/NinjaTrader6/db/data/20071008.

[RDC52]

I deleted the file and so far the problem has not reoccurred... I will let you know if it returns.

[NinjaTrader_Dierk]

Great. Thanks.

[RDC52]

The problem has returned - I guess it just needed a bit of time... To stop the error I simply have to uncheck the tools>options>data>"run market replay recorder"

[NinjaTrader_Dierk]

Sorry I would not know what causes this. We never have seen this before.

Which instruments are you recording?

[RDC52]

I am recording EUR/JPY only.

[NinjaTrader_Dierk]

Thanks. Can you double check that only EUR/JPY is found in directory <my documents>/NinjaTrader6/db/data/20071008?

[RDC52]

EUR/JPY is not in the specified directory. I suspect that as you do not support spot forex with IB or MB that trying to record EUR/JPY from the MB feed may have caused this "problem' ....

[NinjaTrader_Dierk]

So to double check: You connect to MBT Forex (or IB?) having EUR/JPY in the Control Center order entry panel selected and then you get the error below?

[RDC52]

So to double check: You connect to MBT Forex (or IB?) having EUR/JPY in the Control Center order entry panel selected and then you get the error below?

Correct, I connect to MB with EUR/JPY selected in the control center and get the error.

[NinjaTrader_Dierk]

Hmm .. no problem here

Could you please sned me your zipped DB (via Help->Mail to support) to "dierk AT ninjatrader DOT com"? Thanks

[RDC52]

It takes a while to show up after you start recording. Email sent.