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Price Margin Too Wide

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    Price Margin Too Wide

    Greetings,

    Running NT 7.0.1000.1(MB)
    All of my charts on a workspace have resized the right price margin.
    I tried several other workspaces and the same thing occurs.

    I opened the 'default' chart template and the problem does not appear to be on that chart.

    I have attache an image. You can see by the ellipse where the error occurs.
    The chart on the left has a wider than normal right price margin.

    I've tried to reset it by clicking on the right margin and choosing properties and then reset.
    No change was seen.

    How can I get my old margin back.

    Thanks,

    #2
    Hello DavidHP,

    Thank you for your post.

    Unfortunately it appears your screen shot did not get attached. Please attempt to attach the file again so I may further assist.
    Christopher J.NinjaTrader Customer Service

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      #3
      Sorry, here it is.

      Thanks,
      Attached Files

      Comment


        #4
        Are you referring to the Reset button within Chart Properties? If so this should set the Right side margin to 4 then click Ok.

        Please let me know if your right side margin does not go back to 4 when clicking on Reset.
        Christopher J.NinjaTrader Customer Service

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          #5
          No, I was not referring to that. But I also did a reset on that menu and no effect.

          The reset I was referring to is when I right click on the right price scale and choose properties.
          It is called ChartPanel Properties when it opens
          There is a reset there. The default was/is 3.
          Reset there also had not effect.

          Thanks,

          Comment


            #6
            I would like to schedule a call with you today to assist with resolving the issue by remotely logging into your PC.

            Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

            In the message, please include the following:
            1.) A link to this forum thread.
            2.) The best phone number to reach you at
            3.) A time you will be available
            Christopher J.NinjaTrader Customer Service

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              #7
              Thanks for the reply,

              I found the issue.
              I have a custom indicator that does not display the price in the right price panel but NT thinks it should allow room for the output display. The output price is 10 character positions long and so space for 10 characters is the reason the margin changed.

              I'm surprised it changed charts that did not have that indicator on them in the same workspace.
              But when I removed the indicator from the one chart that contained it and refreshed the workspace, the problem resolved.

              I will try to modify the indicator to not require that many characters in the output.

              Thanks

              Comment


                #8
                Thanks for the update here, DavidHP.
                Ryan M.NinjaTrader Customer Service

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