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    Turn messages off

    In NT 7 is there a way to turn the messages I get from Interactive Brokers via NT off ? Or turn them completely off?
    Thanks

    #2
    Hi designer,

    Thank you for your post.

    Can you provide me with an example of the type of message you'd like to disable?
    KyleNinjaTrader Customer Service

    Comment


      #3
      Plese see messages screenshots attached. They keep popping all day long and wish there was a way to turn them off....
      Thanks
      Attached Files

      Comment


        #4
        designer,

        From the Control Center, please click Tools > Account Connections.
        In the Account Connections menu, select your IB connection then press Change.
        In the Connection Wizard, navigate to the page where you entered your username and password. Therein, ensure that 'Run-time pop up handling' is enabled, then click through the remaining screens in the wizard.
        KyleNinjaTrader Customer Service

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          #5
          I had the 'Run-time pop up handling' enabled before... Should I disable it instead?

          Comment


            #6
            designer,

            No - you'll want to leave this feature enabled as it will take care of most of the messages.
            As these are not covered by the setting we're discussing, you'll want to contact IB to see if there's any setting on the TWS side of things that can be used to disable the messages.
            KyleNinjaTrader Customer Service

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              #7
              The POP up messages are very enoying and definetelly want to turn them off. These are certainly Ninja Trader dialog boxes with the NT logo. IB can not turn them off.
              I keep getting the update NT message every half hour. I want them all off for ever. If I need to retrieve messages I will go to the message center in NT website.
              Please show me how to disable them.
              Thanks

              Comment


                #8
                designer,

                NT upgrade messages should include a 'Do not show' check-box. Please check this box, then click OK to prevent the message from loading again.
                KyleNinjaTrader Customer Service

                Comment


                  #9
                  I want to be ableto turn them all off together. Is that possible? I do not want them to pop up even once.
                  Thanks

                  Comment


                    #10
                    Hello Designer,

                    Unfortunately, this is not currently possible. I will forward the suggestion on to development for further consideration, however.

                    Thank you for your feedback.
                    KyleNinjaTrader Customer Service

                    Comment


                      #11
                      Thanks.
                      Is there a message center one can access in the website or in the Control Center where one can view all these messages current and past?
                      If not this will be good to have as well.

                      Comment


                        #12
                        Unfortunately this is not supported.

                        I will forward this suggestion as well.
                        JasonNinjaTrader Customer Service

                        Comment


                          #13
                          turning off pop-ups

                          Dear Ninjatrader support,

                          Could you please tell me how else i can block all messages from Interactive Brokers?

                          I've got the latest version of Ninjatrader and I have the handling option enabled but the messages still come through???

                          Could you help please?!?!?

                          Comment


                            #14
                            Hello loyal_customer,

                            Thank you for your post.

                            Unfortunately, it is not possible to disable some of the messages which originate from TWS. The messages which can be prevented from triggering are blocked with the pop-up handling option you'd mentioned enabling.
                            KyleNinjaTrader Customer Service

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