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Urgent: Order submission issue: LONG CL 03-11 vs. SHORT CL 04-11

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    Urgent: Order submission issue: LONG CL 03-11 vs. SHORT CL 04-11

    Hello,
    I am a live license key holder (using version 6.5.1000.19), connected to Interactive Brokers (using version 911).

    I justed placed 2 orders, each as market order from charting window.

    First order: BUY 1 Contract CL 03-11 (IB Symbol: CLH1)
    Second order: SELL 1 Contract CL 04-11 (IB Symbol: CLJ1)

    The problem is:
    In the charts now I see my BUY order in CL 02-11, the sell order is shown in CL 03-11!
    I placed the orders definitily as described above.

    In IBs Trader Workstation both orders appear in the correct symbol: 1 Contract long in CLH1, 1 contract short in CLJ1.

    In Ninja trader > Control center > Orders
    also both orders are shown in the correct way.

    Please view the attached screenshots.

    If I want to cancel both orders at the same time (probably this evening or tomorrow), how should I proceed safely?

    Can I use IB Workstation with the command "Close all oders"? What happens to the Ninja Trader engine? Will both trades be marked as closed in that way?

    I do not want to use Ninja traders action "Control Center > File > Flatten everything", because I do not trust because of the open positions in the charts.

    Please help,
    best regards,
    Andreas from Germany.
    Attached Files

    #2
    Hello Andreas,

    Sorry to hear of this.

    The underlying issue you are experiencing is a related to an error in the IB API we use to connect NinjaTrader. We have notified IB of the problem, they have acknowledged it, and now we are waiting on a resolution from them.

    In anticipation that it may take IB a while to resolve this problem we have put in to place a workaround to it in NinjaTrader 7. By all reports, this workaround is effective. That said, the same workaround could not be put in to place in NinjaTrader 6.5.

    Moving forward, I would suggest that you upgrade to NinjaTrader 7 where this would no longer be an issue. NinjaTrader 7 is avialable for download via the following link: http://www.ninjatrader.com/webnew/download_download.htm
    KyleNinjaTrader Customer Service

    Comment


      #3
      Hello,

      thank you for your suggestion. Of course I will update to NT7 as soon as possible.

      But please give me any advice how to close my 2 open positions safely.

      I repeat my question:

      Can I use IB Workstation with the command "Close all oders"?
      What happens to the Ninja Trader engine? Will both trades be marked as closed in that way?

      I do not want to use Ninja traders action "Control Center > File > Flatten everything", because I do not trust because of the open positions in the charts.

      Best regards,
      Andreas from Germany.

      Comment


        #4
        Hello Andreas,

        I'd suggest managing these positions directly from TWS.
        KyleNinjaTrader Customer Service

        Comment

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