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How do you stop Strategt canceling all orders if restarted
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Originally posted by upshon View PostThanks for your Reply TJ What do you mean by you can install Buttons? Thanks Mike
and
TJ
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More help with strategy cancelling orders
Hi all, I have read this thread and understand how a strategy will cancel open positions if out of synch with the account. My strategy is not out of synch and is therefore keeping all positions open. But all protective stop orders are being cancelled. I am not understanding why positions are retained and the related stop orders are cancelled and would really like some further explanation on this. Thanks Helen
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Helen,
Would need more information to understand exactly what is going on:
Please send me your log and trace files for today so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Support.
Please reference the following ticket number in the body of the email: 424202
Also please give us the time and date this last occurred so we can review the logs.
-Brett
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