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NT lockup

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    NT lockup

    For some reason, I cannot edit an indicator or strategy. Everytime I go to edit one or the other, NT locks up. I still see the chart moving, so it is still working in some manner, but I cannot close the program, move any windows or do anything. All I can do is CTRL-ALT-DEL and shutdown the process!!

    #2
    Hello,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

    I look forward to assisting you further with this issue.
    Christopher J.NinjaTrader Customer Service

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      #3
      I ended up getting it to work. One of the following fixed the problem...

      1) Closed the 1 chart I had open and made a new one.
      2) Opened a new layout and closed it and made a new one.

      After doing this, it started working again as it should.

      Comment

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