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Unable to connect to IB

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    Unable to connect to IB

    Today I upgraded IB to latest version 847.

    After that I could no longer connect from Ninja V4.0.24 .

    So I ran the "downgrade version" option from IB website and then tried again.

    This didnt work either.

    I rebooted.

    This didnt work. I tried connecting using V3 of Ninja. This didnt work.

    Prior to this I was connecting fine.

    I am running Windows XP Pro. SP1.

    Help! I need to get this sorted.

    #2
    imported post

    OK I have figured out why this is happening although I have no idea how to fix it.

    I am running an advisor account , which currently has 2 accounts setup under the 1 login.

    Previous to today, I could log in via Ninja Trader and trade against one of the accounts ( the master account) without any problem.

    Now, NTrader wont connect at all to the advisor account TWS login.

    If I switch to an individual account TWS login, then Ninja trader is OK and will connect without issue.

    Can you do something about the connection to an advisor account type ?!!!!

    Thanks

    Comment


      #3
      imported post

      Can you downgrade to the prior TWS version you had and see if you can connect?
      RayNinjaTrader Customer Service

      Comment


        #4
        imported post

        i can only downgrade to the version that they have on their website set as the "downgrade" version. so unfortunately i cant go back to the older version i had.

        Comment


          #5
          imported post

          Please send me an email so I can provide further instructions. [email protected]


          RayNinjaTrader Customer Service

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            #6
            imported post

            I have sent the email thru with trace details. Have you had a chance to look at the connection problem ?

            Thanks

            Comment


              #7
              imported post

              Hi Jonno,

              Can you resend it again to [email protected] So we can take a look at it



              Vincent
              VinceNinjaTrader Customer Service

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                #8
                imported post

                ok resending now....

                Comment

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