NT7 Doesn't Launch Anymore

[meegwell]

I've been using (learning) NT7 (64) for a week or more now on a Win 7 machine. I closed NT today. When I launched it again, the initial splash screen cycles then nothing. The application never comes up. In task manager it shows that it is running.

I have rebooted. I force killed it from task manager and tried again. Nothing.

Meegwell

[NinjaTrader_VinceB]

Hi,

Can you send a note to support at ninjatrader and refer to this post. Then include your trace file which you can find under the windows start menu--> (My) Documents--> NinjaTrader 7--> Trace--> trace.20110128. This is a .txt file. Attach it to the email if it's under 4 MB and send it over.

If it's larger than 4 MB, send a note as well and refer to this post as well, however include that you couldn't send the license because of the size. I will send different instructions then.

[yroyal]

Vincent, I am facing the same problem. I have a lifetime license of Ninja. Till 28th Ninja was working fine. On 29th I tried to launch it but couldnt. I have sent you the trace files. Please solve the issue.

I have configured Zenfire to connect on startup. Could that be a reason for the issue ?

[un$ane]

I'm having the same issue too...Just walk away from the computer. It will eventually start. Took about 15 mins for me. Seems to be a timed loop trying to connect to Zen-Fire.

[yroyal]

Un$ane, I tried it and yes, Ninja started after 15/20 minutes. But some solution needs to be there for this issue. Its not practical to wait for so long for an application to start..

[pmaglio]

same here with zenfire 32 bit.
Takes too much to start and cant connect

[philipp]

same problem since friday evening??? any solution??

[TAJTrades]

Ditto. Saturday morning was the first time it has happened. Last week was no issue.
O/S: Windows XP
Data: Zenfire
Accnt: Amp Live
NT V: NT 7.? ( Can not get it to load so don't know the release)

NT does NOT show up in Task Manager yet when I click to start NT again I get the error msg saying "There can be only one instance of Ninja running......"

Suggestions?

[yroyal]

This is definitely some Zen-Fire issue I feel. When Ninja 7 started after say 20 minutes, i disabled Zenfire to connect on startup. Closed down Ninja and re-started without any problems.

TajTrades, under task manager, go to processes and delete file named something like ninjatrader.exe. After that u wont get the error message.

[TX_Trader]

I was having same problem - looks related to Zenfire connection as others noted.

When I disabled "Connection on Startup" to ZF, NT now starts properly. Perhaps ZF is working on their servers this weekend...

[[email protected]]

I started to have SAME issue today

I thought it was my computer. I tried reinstalling TWICE and same happens.

I will try to disable starting Zenfire when NT starts to see what happens.

Pedro

[NinjaTrader_VinceB]

Hi,

We have contacted Zen-Fire and will let you know when we receive any news.

[TAJTrades]

Update. Once it NT or Zenfire decided to crawl out of bed, all is fine.

[NinjaTrader_VinceB]

Hi,

Not sure if I can follow. Are you saying all is fine now? Can you connect again?

[NinjaTrader_VinceB]

Hi,

We have contacted Zen-Fire and will let you know when we receive any news.

Hi,

I just received an update from Zen-Fire.

There is maintenance going on their servers which will give intermittent connectivity until later tonight.