NT 7 wont complete starting

[gg80108]

NT splash screen comes on looks normal,, splash screen goes away,,, then nothing after that,, let it sit there 20 mins....No indication the NT is running other then the process running.
It is set to autoconnect to dorman...

[neilzep]

same here...got no answer why...


charts freeze all the time...NT7 has some issues...just test driving right now. Reminds me of all the bugs in the lastest TS builds and all the headaches who jumped on to it.

[gg80108]

Mine came back and connects up ok now .. Seems like these vendors think its ok to take down part of the system that could hose u up and cause u all kinds of problems A N D N O T TELL YOU hoping no will notice.. I'd stone that guy who makes that decision!!!!!!! Zenfire has done this to me before and is probably the culprit but NT doesn't much care that there main vendor of data does this to their customers..
Till u walk away nothing changes.....With just a little effort NT could become world class... Thats why its still month to month for me with NT and don't want to marry them with a lifetime license!!!

[NinjaTrader_Chip]

Hello

Thank you for your posts.

neilzep, the issue you described does not sound like the same item gg80108 is experiencing. If your issue persists, it would be best to send us an email and include your Log & Trace files so we can determine what the specific source of the issue is. You can do this by going to Help > Mail to Support…

gg80108, auto-connect might not be the best option if your data provider/connection performs their maintenance at times when you are accessing the platform. It has also been suggested that an alert mechanism be implemented that would notify users when maintenance has been scheduled.

Please let me know if you have any additional questions or if we can assist with anything else.

[gg80108]

SAME deal this morning just hangs, thanks for the consideration..... Is the monthly fee less if I can't use it on the weekends? Is there a switch I can add to the exe to bring up NT to ignore the autoconnect.. Right now I'm sol.....

trace--------------------------------------------------------------------------------
2011-02-05 10:45:47:669 Cbi.Licence.GetAccountBalanceNow2: 0
2011-02-05 10:45:47:882 Creating user defined methods files...
2011-02-05 10:45:47:883 Loading master instruments...
2011-02-05 10:45:48:100 Loading instruments...
2011-02-05 10:45:48:343 Loading default symbol list...
2011-02-05 10:45:48:383 Loading available connections...
2011-02-05 10:45:48:722 Connecting ATI server...
2011-02-05 10:45:48:723 Cbi.AtiServer.Connect1
2011-02-05 10:45:48:783 Cbi.AtiServer.ConnectNow: Port=36973
2011-02-05 10:45:48:785 Cbi.AtiServer.ConnectNow2
2011-02-05 10:45:48:861 Syncronizing executions...
2011-02-05 10:45:48:889 Registering chart styles...
2011-02-05 10:45:49:067 Registering bars types...
2011-02-05 10:45:49:074 Hiding splash...
2011-02-05 10:45:49:095 (Unknown) Cbi.Connection.Connect0 Disconnected assembly=7.0.1000.2 date=2/5/2011
2011-02-05 10:45:49:095 (Unknown) Cbi.Connection.Connect1
2011-02-05 10:45:49:250 (ND Global) Cbi.Connection.Connect9
2011-02-05 10:45:49:408 (ND Global) Cbi.Connection.ProcessEventArgs.ConnectionStatusEv entArgs Connecting Connecting NoError
2011-02-05 10:45:49:421 (ND Global) Cbi.Connection.ConnectNow1: DataConnection=True
2011-02-05 10:45:49:422 (ND Global) Cbi.Connection.ConnectNow2
2011-02-05 10:45:49:450 (ND Global) Cbi.Connection.ConnectNow.CreateLoader
2011-02-05 10:45:49:455 Server.Client.Connect
2011-02-05 10:45:49:476 Server.Client.Loop0-0: 64.202.118.179/31654
2011-02-05 10:45:49:576 Server.Client.Loop1-0
2011-02-05 10:45:49:576 (ND Global) Cbi.Connection.ConnectNow.Connect
2011-02-05 10:45:49:623 (ND Global) Hosted.Adapter.Connect1: User=xxxxxxx' Compressed=True DomainName='rithmic_prod_novus_dmz_domain' AdmPoint='dd_admin_rithmic_sslc' IhPoint='' MdPoint='login_agent_tp_not_agg_rithmicc' TsPoint='login_agent_rithmicc' BrokerAddress='ritpz02502.rithmic.com:64100~:0' DomainAddress='ritpz02502.rithmic.com:65000~ritpz0 2503.rithmic.com:65000' LicenseAddress='ritpz02502.rithmic.com:56000~ritpz 02503.rithmic.com:56000' LoggerAddress='ritpz02502.rithmic.com:45454~:0' DotNet=True
2011-02-05 10:45:49:623 (ND Global) Hosted.Adapter.Connect2: dotNet=true version=3.1.1.0
2011-02-05 10:45:51:947 (ND Global) Hosted.Callbacks.Alert: ConnectionId=MarketData AlertType=ConnectionOpened
2011-02-05 10:45:52:013 (ND Global) Hosted.Callbacks.Alert: ConnectionId=MarketData AlertType=LoginComplete
2011-02-05 10:45:52:370 (ND Global) Hosted.Callbacks.Alert: ConnectionId=TradingSystem AlertType=ConnectionOpened
2011-02-05 10:45:52:374 (ND Global) Cbi.Connection.ConnectNow9 ok
2011-02-05 10:45:52:392 (ND Global) Cbi.ConnectionStatusEventArgs.Process: Connecting Connecting
2011-02-05 10:45:52:463 (ND Global) Hosted.Callbacks.Alert: ConnectionId=TradingSystem AlertType=LoginComplete
2011-02-05 10:45:52:612 (ND Global) Hosted.Callbacks.AccountList
2011-02-05 10:45:52:620 (ND Global) Hosted.Adapter.OnAccountNow: account=fcm='Dorman' ib='ND_Global'
2011-02-05 10:45:52:635 (ND Global) Cbi.Connection.ProcessEventArgs.AccountEventArgs: name='!Dorman!ND_Global'
2011-02-05 10:45:52:636 (ND Global) Cbi.AccountEventArgs.Process: !Dorman!ND_Global
2011-02-05 10:45:52:673 (ND Global) Hosted.Callbacks.OrderReplay: items=0
2011-02-05 10:45:52:716 (ND Global) Hosted.Callbacks.PnlReplay: items=1
2011-02-05 10:45:52:728 (ND Global) Hosted.Adapter.OnAccountItemNow: account='xxxx' fcm='Dorman' ib='ND_Global' itemType=CashValue value=104657.84
2011-02-05 10:45:52:731 (ND Global) Cbi.AccountUpdateEventArgs.Process: Account=xxxxxxDorman!ND_Global' ItemType='CashValue' Currency='Unknown' Value=*****
log---------------------------------
2/5/2011 10:45:45 AM|1|4|Verifying license at primary server...
2/5/2011 10:45:46 AM|2|4|Session Break (Version 7.0.1000.2)
2/5/2011 10:45:46 AM|1|4|Current license: Type=Regular State=Verified StartDate=7/5/2010 EndDate=12/30/2099 Collective2 Dtn ESignal External Provider2 Provider3 Provider7 Replay Simulator Yahoo Gain Hosted AutomatedTrading AdvancedStrategyManagement BasicEntry Charting LiveTrading SuperDom DataConnection SystemDevelopment
2/5/2011 10:45:46 AM|1|4|Vendor assembly 'FluxCapacitor.X64' version='7.0.1000.1' loaded.
2/5/2011 10:45:46 AM|1|4|Vendor assembly 'FractalPivotConfluence.X64' version='7.0.1000.2' loaded.
2/5/2011 10:45:47 AM|1|4|Starting transaction credit = $0.000
2/5/2011 10:45:49 AM|1|2|Auto connecting to 'ND Global'
2/5/2011 10:45:49 AM|1|2|ND Global: Primary connection=Connecting, Price feed=Connecting
2/5/2011 10:45:49 AM|1|2|Connecting to NinjaTrader data server (64.202.118.179/31654)

[NinjaTrader_Chip]

Hello

You could temporarily move the config.xml file out of the NinjaTrader folder. This would allow you to circumvent the auto-connect & load the platform .

You can locate this file at the path: (My) Documents > NinjaTrader 7 > config.xml

Please let me know if this does not resolve the issue.

[gg80108]

OK,, how does NT7 react if I get the software up with no autoconnect then I try to connect to Zen when its down,, does it still just hang? Really I would not try to connect up to zen if there was a reliable way to tell its status.....
..

[NinjaTrader_Chip]

Hello gg80108

If Zen-Fire is down or there is a connectivity issue when you manually connect, you will receive an error message instead of the software ‘hanging’.

For information on Zen-Fire error messages:

http://www.zen-fire.com/pages/demo/ninjafaq.html

Please let me know if you have any additional questions.

[ademar]

NT starting on third time

Hi
could you please check enclosed log and tell me what to do...everytime, when I try to run
NT, it freezes and nothing is being shown, only in task manager is ninja visible.
So I terminate the process and do this again till succesfull startup of NT

Thanks for reaction, Peter

[NinjaTrader_Chip]

Hello ademar,

Thank you for your post.

I see some issues having to do with connection errors. Do you currently have your data provider or broker configured to ‘Connect of Startup’?

[ademar]

NT starting on third time

Hello
Used your advice and it seems that problem is away!
I appreciate your help, thanks

[NinjaTrader_VinceB]

Hi Ademar,

Glad to hear it's working for you.

Enjoy the rest of the week and Happy Trading!!

[gg80108]

The problem isn't fixed,, this is just a band aid for a known annoying situation that will waste lots of time and frustration on both ends..

[NinjaTrader_Brett]

Hello,

We are looking into possibly making changes to this in future versions of the software and is on our list to review.

Have a great rest of the day.