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Platform is seizing up

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    Platform is seizing up

    This started yesterday. My platform is seizing up completely for up to a minute or so at a time. My connection is Zen-Fire and I'm using V7. I know this is not an issue with my internet connection because my other programs work.

    #2
    Hello,

    Would need you to send in a note via Control Center->Help->Mail To Support and inclue your log and trace files so that we may look into this. Please also let us know about the last time you had a lock up.

    I look forward to assisting you further.

    Comment


      #3
      Since V7 keeps freezing up on me, I've had to go back to using V6.5. Am trying to get a daily chart that reflects an actual day in the futures mkt, i.e. 1:30 pm PT to 1:15 pm, or somewhere thereabouts. Am using the 1440 minute candle chart. Is there any way I can do this?

      Nevermind. I figured out how to do it.
      Last edited by shali27; 02-04-2011, 10:33 AM.

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        #4
        Sounds good.

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