Volume data

[mikeklein]

I have an account with MB Trading. I'd like to turn my PC off when I go to bed. How can I: (a) make sure I'm getting volume data eventhough I dont have a chart open during the day and (b) when I turn on my NT in the morning I have a full set of data, including volume whenever I open a chart ?
Thanks

[NinjaTrader_Kyle]

Hello mikeklein,

Thank you for your post.

Under normal conditions, you'd need to do nothing more than reconnect after restarting your PC the next day. Unfortunately, a known issue with MBTs tick data prevents this currently. MBT is currently investigating, but in the meantime, you would need to leave the PC running.

If you have any additional questions, please let me know.

[mikeklein]

Thanks for the info. How long has there been a problem and any ETA on it being fixed ?

[NinjaTrader_Kyle]

Hello mikeklein,

We were made aware of this a few weeks ago. Unfortunately, there is no ETA for a fix at this time.

[mikeklein]

OK. Thx for the speedy reply.