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Chart will not update
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Chart will not update
My data is through IB and I am trying to set-up Ninja charts. When I load the chart, it will not update--but the bid ask does update. Also, the chart trader does not show the account group I set up under "accounts." The individual accounts are shown though. Anyone know how to fix this?Tags: None
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Hello zoner,
Thank you for your post.
Are you running NinjaTrader 7? If so to retrieve 24/7 data on a chart, please follow the directions below.- Right click in your chart and select Data Series.
- In the Data Series menu, set the "Session Template" property to "Default 24/7", then click OK.
Regarding your accounts, you may be in Global Simulation Mode, make sure your Live license is entered under Control Center -> Help -> License Key, then go to the File menu and uncheck Global Simulation Mode.
Please let me know if this resolves your issue.
After this open up a SuperDOM window or Chart trader and you will be able to toggle between your Live account(s) and the Sim 101 account.CameronNinjaTrader Customer Service
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zoner,
To schedule a call please send a note to: Support [at] NinjaTrader [dot] com ATTN: Cameron in the subject, and link to the forum in the body.
Please respond with your phone number and a good date/time including your time zone you would available for a call. I will then send you further instructions for remote assistance.CameronNinjaTrader Customer Service
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