I have this problem: NT7 draws price into one bar, regardless of timeframe, only one bar is drawn. I have to reload historical data to get proper chart in selected timeframe, but after reload, again only last bar shows current price, and there are no further bars
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price stuck in last bar
Hello,
I have this problem: NT7 draws price into one bar, regardless of timeframe, only one bar is drawn. I have to reload historical data to get proper chart in selected timeframe, but after reload, again only last bar shows current price, and there are no further barsTags: None
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Hello Yamato,
Thank you for your post.
Please use the steps I have provided below to delete your historical data:- Disconnect
- Tools
- Historical Data Manager
- Edit tab
- Select the instrument-->Right mouse click-->Delete
- Close NinjaTrader
- Documents
- NinjaTrader 7
- Open the db folder
- Open the cache folder
- Select all files-->Right mouse click-->Delete
- Open NinjaTrader
- Connect
- Open a new chart
Please let me know if the issue persists after this procedure.Christopher J.NinjaTrader Customer Service
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This may be due to the Session Template you have applied. Please right mouse click within your chart-->Data Series-->Session Template-->Set to either "Default 24/5" or "Default 24/7"--> Click Ok.
If the issue persists please answer the following questions so I may further assist:- What version of NinjaTrader do you currently have installed which can be found under Help-->About.
- What data provider are you connecting to within NinjaTrader?
- Are you showing as connected in the lower left hand corner of the Control Center?
- Are you receiving data within the Orders tab of the Control Center?
- Are there any error messages in the Log tab of the Control Center?
- What time interval chart are you attempting to open?
- When you right mouse click within your chart are you able to Reload historical data or is the option grayed out?
- What instrument and expiry month are you attempting to load?
Christopher J.NinjaTrader Customer Service
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Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher J.NinjaTrader Customer Service
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Originally posted by NinjaTrader_ChristopherJ View PostHello Yamato,
Thank you for your post.
Please use the steps I have provided below to delete your historical data:- Disconnect
- Tools
- Historical Data Manager
- Edit tab
- Select the instrument-->Right mouse click-->Delete
- Close NinjaTrader
- Documents
- NinjaTrader 7
- Open the db folder
- Open the cache folder
- Select all files-->Right mouse click-->Delete
- Open NinjaTrader
- Connect
- Open a new chart
Please let me know if the issue persists after this procedure.
Good day to you! I have performed the same in the suggested steps but problem (price stuck at last bar persists)
Can I send you the "trace" and "log" files to your email?
Look forward to hearing from you.
Thank you!
Best Wishes,
Kang
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