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updated win7 & NT6.5 won't start

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    updated win7 & NT6.5 won't start

    NT6.5.1 was working fine 3 days ago, then after I installed new updates for my Win7 pc and rebooted, I get an error box saying "NinjaTrader application has stopped working. Windows can check online for a solution to the problem.
    > Check online for a solution and close the program
    > Close the program
    > Debug the program

    view problem details "
    -------------------------------------------------------
    I ran all 3 different options and none of them repaired Ninja Trader.
    Looking at the "view problem details" it says "Problem Event Name: APPCRASH"

    Thanks for your help, Arthur
    Last edited by Arthurx; 03-25-2011, 05:19 AM.

    #2
    Hello Arthur,

    Unfortunately NinjaTrader 6.5 will not run on Windows 7 with Service Pack 1. I suspect you installed Service Pack 1 when you installed new updates.

    Please uninstall Serive Pack 1 for Windows 7 to resolve the issue. See the instructions below.

    1.Click the Start button-->Control Panel-->Programs and Features.

    2.Click View installed updates.

    3.Click Service Pack for Microsoft Windows (KB 976932), and then click Uninstall.

    Subsequently check if NinjaTrader 6.5 runs without error.

    Only version 7.0.1000.3 and later are compatible with Windows 7 SP 1. More information can be found at the link below.
    JasonNinjaTrader Customer Service

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