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Account performance shows trades from previous days
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Account performance shows trades from previous days
It's monday and I generate a performance report for today and I get trades from last Friday. this has happened in the past, doesn't happen often but when it happens it's annoying as there is no way to fix it.
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Hello cunparis,
Can you please try the following first. Please go to Control Center-->Tools-->Options-->Data-tab and click Repair DB.
Subsequently, generate a new report and check if the 3/25 executions are excluded. If not, please send me your database.
Please go to Control Center-->Help-->Mail to Support. Checkmark 'Database file' and put 'Attn Jason' in the subject header and reference this forum thread.JasonNinjaTrader Customer Service
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Originally posted by NinjaTrader_Jason View PostHello cunparis,
Can you please try the following first. Please go to Control Center-->Tools-->Options-->Data-tab and click Repair DB.
Subsequently, generate a new report and check if the 3/25 executions are excluded. If not, please send me your database.
Please go to Control Center-->Help-->Mail to Support. Checkmark 'Database file' and put 'Attn Jason' in the subject header and reference this forum thread.
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Executions are saved in the database. Since the report reflected incorrect executions, I suggested to repair the database.
Unfortunately I am not sure why those executions were included in the report. Please let me know if the issue recurs and check for any consistencies between the occurrences.JasonNinjaTrader Customer Service
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Originally posted by NinjaTrader_Jason View PostHello Mpe,
Thank you for reporting. Please let me know the outcome after repairing the database.
Unfortunately, I am not sure what causes the issue. Please tell me if you find reproducible steps or if you notice any consistencies if the issue recurs.
Mpe
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Good to hear it fixed the issue.
If the issue recurs, please check if you notice a consistency compared to yesterday's occurrence.
I am not sure what causes the orders to be included in the report. I will need to find a reproducible scenario in order to further trouble shoot it.JasonNinjaTrader Customer Service
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Hello mpe66,
Can you please send me the log file for the day the order executed and include the estimated time. Please let me know what price was listed at your broker as well. You can find log files at the following location.
Start Menu--> My Documents--> NinjaTrader 7--> Log--> log.20110504 for today. (log.yyyymmdd for any other date)
Please send it to support[at]ninjatrader[dot]com and put 'Attn Jason' in the subject header.
Once an order executes, NinjaTrader receives an execution update from your broker which should list the correct price. Execution updates are listed in log files.JasonNinjaTrader Customer Service
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