Interactive Brokers XAU/USD chart not loading

[NinjaTrader_Jason]

Hello kenz987,

Thank you for your feedback. I have forwarded your vote to support these forex instruments with IB to development.

[kadan]

Hello NinjaTrader team,

since 2007 there is this issue with XAUUSD and IB. Now we are in Q4 2012 and I have not found a solution anywhere in this forum.


Your post "Thank you for your feedback. I have forwarded your vote to support these forex instruments with IB to development. " does not look very truthful.

Guys, even the stiffest multinational companies with stupid approval processes work faster than 5 years for quite a simple request. Shame on you!

[NinjaTrader_Jason]

Hello kadan,

It is on our list of possible future enhancements and fixes. Unfortunately I do not have information if and when it will be included in NinjaTrader. It is assigned to ID# 835.

Why does my post not look truthful? What do you suggest to write instead?

Please note that if a suggestion is on the list, it does not mean it will be included. Suggestions are added to the list of possible future fixes/enhancements.

[kadan]

Dear Jason,

It does not look truthful because it is sitting there for more than 1 year and nothing happened.

I do not see inside your system so I cannot judge how difficult this one would be to implement. But from the time it takes I assume it is extremely difficult.

Nothing personal against you. You made you part obviously more than one year ago.

So I will be hoping along with other users.

[NinjaTrader_Jason]

I see, thank you for clarifying. Please note that the suggestions we forward to development are not guaranteed to be included. They are put on a list of possible future enhancements.

I will forward your feedback to support such forex instruments with IB as well.

[trader65]

your competitor platform ...multicharts supports XAUUSD trading with IB long time now...

[asteriskstar]

waiting and hoping here too

waiting and hoping here too . please fix it. xauusd

[dcrichmond]

Any News on this issue? It would sure be nice if this was fixed. How much longer?

Thanks

[NinjaTrader_Kyle]

Hello,

Unfortunately, there is no new information regarding this currently. I will forward your support to our development staff for further consideration however.

[fLife]

Xauusd

Any News on this issue? It would sure be nice if this was fixed. How much longer?

Thanks

[dcrichmond]

Any News on this issue? It would sure be nice if this was fixed. How much longer?

Thanks

It would be sure nice if this was fixed. I can no longer recommend Ninjatrader, it takes to long to fix these kinds of problems.

[NinjaTrader_Bertrand]

Hi Guys, we're looking into this request for adding support into NinjaTrader 8 for accessing the IB commodity category of instruments, I hope to have an update soon.

[fLife]

XAUUSD -where is the problem ?

Hello, i would like to ask, if i cant trade xauusd only because ninjatrader doesnt support that or if depends also to kind of broker i use. ...?

[NinjaTrader_Bertrand]

fLife, we talk here specifically for the XAUUSD access on IB. IB lists it as commodity type product, which for NT7 could not be accessed. For our next major update this is actively reviewed by development at the moment and I will provide an update shortly.

[fLife]

Hi, thanks for the response!
Now I know you cannot give me any exact date, but do you have any kind of estimated projections, when this major update might come?