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S&R lines not saving

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    S&R lines not saving

    Hi-

    I spent an hour drawing my S&R lines this morning on my charts. I locked each line on the chart, and saved the workspace and shut down. Now they all are gone.

    A lot of work up in smoke.

    Please help.
    Thanks

    #2
    Hello sesplin

    Thank you for your post.

    Whether you lock the drawing objects or not, if you save the workspace properly, then these objects should remain. Please make sure you are following each step properly to create & save your custom workspace:

    Create a Workspace
    Select the menu File > Workspaces > New Workspace
    A new workspace will be created (unsaved) with a generic title such as "Untitled1"
    Once you have customized the workspace to your liking you must then save the workspace via File > Workspaces > Save Workspace As... menu

    Save a Workspace
    Select the menu File > Workspaces > Save Workspace or Save Workspace As...
    Any changes made to the currently displayed workspace will be saved

    Note: If you want to confirm that your custom workspace has been saved, you can check by doing the following:
    1. Navigate to you "My Documents" folder
    2. Double click on the NinjaTrader 7 folder
    3. Double click on the Workspace folder
    4. Confirm that your workspace has been saved, evidenced by an XML file with the unique name you saved it as.

    Open a Workspace
    Select the menu File > Workspaces > Open Workspace...
    Within the dialog window "Open Workspace" select the workspace you wish to open and press the "OK" button
    The selected workspace will open, a menu item representing the workspace will be displayed in the menu (see "My Workspace" in above image) and will be set as the currently displayed workspace

    Close a Workspace
    Select the menu File > Workspaces > Close Workspace
    The currently displayed workspace will be closed

    Delete a Workspace
    Select the menu File > Workspaces > Open Workspace...
    Within the dialog window "Open Workspace" select the workspace you wish to delete and press the "Delete" button

    See the following resource for the Workspace section of our Help Guide:
    Managing Workspaces:


    If you still experience this issue then please email us at support AT ninjatrader DOT com & enumerate all steps taken to recreate this issue.

    Thank you,
    ChipNinjaTrader Customer Service

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