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Email Test Not Working?

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    #16
    Hello mr_moneymaker,

    Thanks for your post.

    Which email provider do you use? I do have settings for Hotmail, Gmail and Comcast mail to provide. You may need to contact your email provider to see what settings they require if you're using another service however.
    KyleNinjaTrader Customer Service

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      #17
      gmail is ok for me, i've tried send mails with 2 different gmail accounts and 1 mail.ru account, but it didn't work properly

      Comment


        #18
        Hi,

        Please see the attached image.
        Please note in the screen shot below the user name does NOT contain the "@gmail.com".
        Attached Files
        KyleNinjaTrader Customer Service

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          #19
          thanks, but something still goes wrong
          http://gyazo.com/a4f4ebb27a18b5a8ea656c97b6db42ec

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            #20
            Hi,

            I'm unable to read that error message though I may be able to help if you'd translate this text.
            KyleNinjaTrader Customer Service

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              #21
              i have the same problem on 2 computers, so this is on american one http://gyazo.com/30c9c7137daff624ed9d88d9357194e8

              but on previous screenshot a translation was: error during sending an email

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                #22
                Hello,

                Please send a note to Support [AT] NinjaTrader [DOT] com with a link to this thread and a copy of the login settings you're trying to mail with so that I may test here.
                KyleNinjaTrader Customer Service

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                  #23
                  http://gyazo.com/85c43ce5eaf8ee359af3da0b9ef70434

                  thx for help, when i tested another one pair of login and password, it started work

                  Comment

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