Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Chart not loading properly and NT crashed

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Chart not loading properly and NT crashed

    This morning when I opened my ES chart, only a single day loaded, April 20th, and it listed today as April 21st. (My default setting is for the previous 5 days to open.) Meanwhile, my CL and TF charts loaded with all of the proper dates.

    I pressed reload historical data and finally April 21st loaded, as did April 20th, but no other days. Next thing I know a giant red x appeared over my chart and a message prompt told me NT had encountered a problem and needed to close. What's going on here? This is extremely frustrating problem to open the RTH with on a Monday morning!

    #2
    Hello ephilip,

    Thank you for reporting this.

    So that I may investigate, please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.

    2.) Your most current trace file.
    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
    Today's trace file would be named 'trace.20110425.txt'.
    KyleNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by f.saeidi, Today, 11:02 AM
    0 responses
    0 views
    0 likes
    Last Post f.saeidi  
    Started by geotrades1, Today, 10:02 AM
    3 responses
    10 views
    0 likes
    Last Post NinjaTrader_BrandonH  
    Started by rajendrasubedi2023, Today, 09:50 AM
    3 responses
    15 views
    0 likes
    Last Post NinjaTrader_BrandonH  
    Started by lorem, Today, 09:18 AM
    2 responses
    11 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by geddyisodin, Today, 05:20 AM
    4 responses
    30 views
    0 likes
    Last Post geddyisodin  
    Working...
    X