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problem with connection to pfg

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    problem with connection to pfg

    Hi,

    this is my first time when I use NT so I have lots of problems. I want to connect to pfg demo account and have errors.

    I use:

    NT 7.0.1000.4
    Windows 7
    BestDirect 8

    I followed instruction from this link http://www.ninjatrader.com/Connectio...tion-Guide.php and in the end when I click on File->Connect->PFG I have messange "Login failed: Unable to connect to PFGAPI.exe. Did you install PFG client yet?"

    I know that here on forum is threat with that problem but I do what peaple say there and doesn't help.

    Please, give me a hand to go through this irritate instalation.

    #2
    Hello,

    Thanks for the forum post.

    Please email me at support at ninjatrader dot com ATTN: Brett. I will provide you information needed so I can take remote control of your PC and just take care of this installation for you. Please reference this forum thread.

    I look forward to assisting you further.
    BrettNinjaTrader Product Management

    Comment


      #3
      Hello,

      Thanks for your time on remote earlier today.

      We got you all set, you needed to install the correct version of the PFGAPI which is not the same as PFG Best direct.

      Let me know if I can be of further assistance.
      BrettNinjaTrader Product Management

      Comment

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