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CQG Indexes

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    CQG Indexes

    Have funded account with AMP using CQG data feed with indexes. I am getting live feeds for DJIA, DJTA, Tick indexes but not getting the Comp real time feed. I am getting historical data on the Comp

    Did I miss a memo on something or did someone forget to flip a switch?
    Last edited by TAJTrades; 04-27-2011, 07:09 AM.

    #2
    Hello,

    When you set up the account can you please double check and make sure your not on demo server and this is not checked in the account setup.

    Also, can you please let me know the exact symbol your trying to pull up just to verify.


    I look forward to assisting you further.
    BrettNinjaTrader Product Management

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      #3
      Originally posted by NinjaTrader_Brett View Post
      Hello,

      When you set up the account can you please double check and make sure your not on demo server and this is not checked in the account setup.

      Also, can you please let me know the exact symbol your trying to pull up just to verify.


      I look forward to assisting you further.

      Brett,

      Is this what you are looking for http://screencast.com/t/BAxcJvHgt

      Symbols in question: http://screencast.com/t/NIsySiy4lKio

      Noticed this in the log. Looks relevant but not sure, http://screencast.com/t/HDt1eUHSE

      Anything else that may be needed to correct the issue?
      Last edited by TAJTrades; 04-27-2011, 08:03 AM.

      Comment


        #4
        Hello,

        I get the same on my test account.

        Please contact your broker with the log message and let me know what you hear back. If they needed to flip the switch to enable this data or this data is not availiable by CQG.

        Thanks.
        BrettNinjaTrader Product Management

        Comment


          #5
          All is fine today. Once I found the right department at AMP it was a 30 second fix. Appears that someone forgot to flip a switch.

          Comment


            #6
            Hello,

            Thanks for letting me know.

            Have a great rest of the day.
            BrettNinjaTrader Product Management

            Comment

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