"Login failed: Invalid/Unauthorized Private Label" when connecting to CQG

[nightriderx]

"Login failed: Invalid/Unauthorized Private Label" when connecting to CQG for the first time...
plz help

[NinjaTrader_Kyle]

Hello nightriderx,

Thank you for your post.

Please send a note to Support [AT] NinjaTrader [DOT] com.

In the message, please include:

1.) A link to this forum thread.

2.) Your trace file from today's date.
You'll find the trace file in the Documents > NinjaTrader 7 > Trace folder.
Today's trace file will be named 'trace.20110427.txt'.

[nightriderx]

Can you please confirm that I am able to connect to CQG with MF Global?

[NinjaTraderEcosystem_Ryan]

Hello nightriderx:

Thank you for your reply. The CQG connection for NinjaTrader is only compatible via AMP Clearing. MF Global utizes the Patsystems broker technology for order execution and data for NinjaTrader.

Thanks and good trading,

Ryan

[pipsalottle]

Hi i'm getting the same issue, I have an account directly with CQG

[NinjaTrader_AlexC]

Hi pipsalottle, thanks for your post.

What brokerage actually handles your live trading account?

Looking forward to your reply.

[pipsalottle]

the broker is Aliom

[NinjaTrader_AlexC]

Hi pipsalottle, thanks for your reply.

Aliom is not a supported NinjaTrader brokerage, so CQG connections provided from this brokerage are not authorized to be used with NinjaTrader.

Please let us know if we may be of further assistance.