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unable to connect with zen fire

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    #16
    hcgaloi,

    Glad to hear that you were able to resolve your issue.

    Don't hesitate to contact us if you have any further questions.
    CameronNinjaTrader Customer Service

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      #17
      Hello
      I disconnecte my firewall and a versin of nt7 came up that was simulation only and didnt have by Mirus connection listed on "connect".Also on trying to set up a new miru sconnection,"zen fire " is no longer listed on the selection list of connection sources or types.I have no idea where t ostart with this.Thanks.

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        #18
        Hi laredo78676,

        Thanks for posting.

        Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

        In the message, please include the following:
        1.) A link to this forum thread.

        2.) A copy of your license key. You'll find that key in the Help > License Key menu.

        3.) A copy of today's trace file.
        You will find that file in the Documents > NinjaTrader 7 > Trace folder.
        The file I'm looking for would be named 'trace.20110919.txt'.
        KyleNinjaTrader Customer Service

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          #19
          Kyle,just sent it with attached trace file ,as an attachment

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            #20
            Not able to Log into zenfire demo

            I signed up for a free demo of Zenfire. After setting up the connection as per instructions, I am not able to login to the demo account.. I have Ninjatrader 7.1.0000.9 officially purchased version

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              #21
              Hello yroyal,

              Thanks for writing in.

              So I may assist you further, please send an email to Support[AT]NinjaTrader[DOT]com.

              Please put ATTN: Brandon in the subject field and a link to this forum post in the body.

              So I may further test your account connection on my end, send me your configuration file as an attachment in the email.

              You will find your configuration file in the following directory:
              (My) Documents\NinjaTrader 7\config.xml

              I look forward to assisting you further.
              BrandonNinjaTrader Customer Service

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