Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
new NT7 version is not loading error message
Collapse
X
-
new NT7 version is not loading error message
After installing the latest NinjaTrader 7.0.1000.5. i get this error at opening the software and is not launching.Tags: None
-
Hello,
Thank you for your note.
Please contact me at support at ninjatrader dot com with the below files.
Can you please send me your trace files for today so I can look into this. I will need both files attached to a return email.
You can find these files at the following locations, please attach these to a return email as an attachment
There are two attachments I need in total.
My Documents--> NinjaTrader 7 or NinjaTrader 6.5--> Trace--> trace.XXXXXXXX.txt (YYYYMMDD.txt)
My Documents--> NinjaTrader 7 or NinjaTrader 6.5--> Log--> log.XXXXXXXX.txt (YYYYMMDD.txt)
If the files combines are larger then 8mb in size. I will not be able to recieve it via email. Please send them via filexpressit.com instead and reference the ticket number in the subject line.
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by traderqz, Today, 12:06 AM
|
4 responses
7 views
0 likes
|
Last Post
by traderqz
Today, 11:15 AM
|
||
Started by Mongo, Today, 11:05 AM
|
0 responses
3 views
0 likes
|
Last Post
by Mongo
Today, 11:05 AM
|
||
Started by Tim-c, Today, 10:58 AM
|
0 responses
2 views
0 likes
|
Last Post
by Tim-c
Today, 10:58 AM
|
||
Started by traderqz, Yesterday, 09:06 AM
|
3 responses
24 views
0 likes
|
Last Post Today, 10:36 AM | ||
Started by f.saeidi, Today, 10:19 AM
|
1 response
5 views
0 likes
|
Last Post Today, 10:31 AM |
Comment