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Partner 728x90
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NinjaTrader
account performance: commissions
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still waiting for an answer, i sent you two emails with the requested information (one from my google account and one from my t-online account).
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just checked again. really weird, absolutely no responses, i also checked the spam folders of my accounts. if there is a solution, couldn´t you just post it here? i´m sure there are more nt users experiencing the same problem.
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Hi marcreinshagen,
In my last reply, I'd asked if you had another email address as the email address you contacted me from had not written in to Support [AT] NinjaTrader [DOT] com before. Please contact me with a different email address and provide the trace file which was requested in late May.KyleNinjaTrader Customer Service
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Originally posted by NinjaTrader_Kyle View PostHi marcreinshagen,
In my last reply, I'd asked if you had another email address as the email address you contacted me from had not written in to Support [AT] NinjaTrader [DOT] com before. Please contact me with a different email address and provide the trace file which was requested in late May.
I only have two email accounts. I just sent you the same email with the trace file from both accounts a second time.
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the only messages i received from you so far are the auto-generated emails confirming that you received my inquiry
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Was there any ever solution for this? I have the same issue. It's easy and clear to summarize:
a) Commissions are being calculated correctly in the Executions tab.
b) Commissions are $0.00 in the Account Performance Tab after generating a report (one that includes the exact same trades).
Is there a setting somewhere that will enable calculating commissions in Account Performance? Is it included in the Profit for a trade?
What's going on here?
Thanks.
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Hello,
Thanks for your post.
Please contact us with a note to Support [AT] NinjaTrader [DOT] com as there are several variables we'll need to look in to.
In the note, please include a link to this forum thread and a copy of today's trace file.
You will find that file in the Documents > NinjaTrader 7 > Trace folder.
The file I need would be named 'trace.20120219.txt'.KyleNinjaTrader Customer Service
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