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Partner 728x90
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NinjaTrader
reinstalling 5 level
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Hello,
Thanks for the forum post.
What do you mean GPF's? If you would like I can assist on your .6 release to help you get up and going. If you just want to downgrade please uninstall NinjaTrader from start->control panel->programs->remove NinjaTrader 7.
****No settings or saved data will be lost.
The download release .5 from the link below.
Download link: http://www.ninjatrader.com/download-registration.php
Let me know if I can be of further assistance.
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Hello,
For me to look into further on both issues. can you please email me the below to support at ninjatrader dot com and reference this forum post.
Can you please send me your trace files for today so I can look into this, I will need both files attached to a return email.
You can find these files at the following locations, please attach these to a return email as an attachment
There are two attachments I need in total.
My Documents--> NinjaTrader 7--> Trace--> trace.XXXXXXXX.txt (YYYYMMDD.txt)
My Documents--> NinjaTrader 7--> Log--> log.XXXXXXXX.txt (YYYYMMDD.txt)
If the files combined are larger than 8mb in size. I will not be able to receive it via email. Please send them via filexpressit.com instead and reference the ticket number in the subject line.
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Data Retrieval Problems
Hello Brett:
I am having the same problem after installing the most recent version of NT7. I can only retrieve daily data when I use Default 24/5 or Default 24/7 on both Kinetick and TD Ameritrade. I cannot simply "Use Instrument Settings" to retrieve data for a chart. I am emailing my trace and log files to NinjaTrader support. Thanks.
Best Regards,
Tony
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