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Bad ticks
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Bad ticks
I have what looks like bad ticks at the close on Friday on all my charts. It started yesterday and they're still there today. I created a few new charts and they all have it too. Attached is a jpg of what it looks like. How do I get rid of them? Thanks.Tags: None
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Hi JerryA,
Thank you for your post.
Do you have in your Data Series window under Session template, 'Default 24/7' selected?
If you have please try Tools--> Historical Data manager--> Reload--> Reload All or right click in the Chart--> Reload All historical data.
Let me know if this corrects your issue.Vince B.NinjaTrader Customer Service
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Hello JerryA,
Please delete your historical data using the instructions provided at the following page of the NinjaTrader Help Guide:
Removing Historical Data
- Once the data has been deleted close NinjaTrader. Open the Documents\NinjaTrader7\db\cache folder. Select all files then right mouse click and select “delete.”
- Open NinjaTrader and connect to your data provider. Open an new chart.
Please let me know if this resolves your issue.MatthewNinjaTrader Product Management
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JerryA,
I am not able to replicate this using these contracts and the CQG connection.
Can you clarify the date/time these ticks are plotted? From your first screen shot, it appears these ticks are from 6/18 which was Saturday.
If you set your session template to Default 24/5, do the bad ticks clear up?
Do you experience the same issue if you open a new chart without any indicators or templates applied?MatthewNinjaTrader Product Management
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JerryA,
Thanks for the updates. When using Default 24/7, I do see a few ticks coming through, but not entire bars like you are seeing.
Can you please check that at 6:00PM EST when the Globex session opens? Please let me know if you see further issues at this time.MatthewNinjaTrader Product Management
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