smtp

[nicknamed]

Hi,
what should I do to resolve this? I tried about three smtp servers and all give this dialog window.
Thank you
N.

[NinjaTrader_Bertrand]

nicknamed, what email account provider are you working with - Gmail?

[nicknamed]

yes, I would like those emails go to my gmail account, it worked when I used my ISP smtp server in the past, but now that does not work.

I tried also smtp.gmail.com with login of my email and my password, the same error.

[NinjaTrader_Bertrand]

Did you try the smtp.gmail.com with Port 587 and having SSL checked?

[nicknamed]

Did you try the smtp.gmail.com with Port 587 and having SSL checked?

yes, that did not work, the same dialog window

[NinjaTrader_Bertrand]

Please try then with your hard / software firewalls set to a minimum set of filtering or even off for a quick test. Would that change the outcome seen?

Thanks,

[nicknamed]

I do not use any firewall, it runs on virtual server and there it even cannot be enabled. I contacted them and they told me they do not interfere in any way in respect to this problem. I would like to know what error is that NT7 reports, you should know what can cause exactly this error, right?

[NinjaTrader_Bertrand]

That's a reply from the Gmail servers, here the entry in their help on it :

5.7.1 Permissions problem. For some reason the sender is not allowed to email this account. Perhaps an anonymous user is trying to send mail to a distribution list.

Check SMTP Virtual Server Access Tab. Allow computers that successfully authenticate to relay.

User may have a manually created email address that does not match a System Policy.

Exchange 2003 SBS gives this error if IMF is set to "reject" and the message falls into that top threshold. Click System Manager > Global Settings > Message Delivery (right click > Properties) > Intelligent Message Filtering; then set "When blocking messages", to No Action, and see if that message goes away. The threshold might need to be set higher if it's happening a lot.

Are you trying with your correct GMail username that does NOT contain the @gmail.com ending?

[Hans B]

I had the same thing happening to me (errors after changing settings). Managed to get it working by first hitting the OK-button, and then going back to hit the test button (like it doesn't stick the first time).
Might be co-incidence, but it did the trick for me.

Have fun,
Hans

[NinjaTrader_Matthew]

Hello Hans,

Thanks for reporting - you must first hit OK to "apply" the settings before they will be used for testing.