How sensitive in NinjaTrader/Zenfire/Connection Lost?

[sledge]

I'm uploading through my cable connection, on another computer (desktop) at ~5KB/s ...and working on my laptop (which is also uploading files), and running NinjaT on my laptop.. with wired connection..

and it's dropped connection 3 times tonight.. make that 4!!! lost again!!!

AFFFF.. that last one was total internet failure.. now back....


I think this qualifies as 'sensitive'

[NinjaTrader_Matthew]

Hello sledge,

Thank you for your post.

We realize that lost connections can be frustrating. A connection state between NinjaTrader and your broker/market data vendor is not dictated by NinjaTrader. The NinjaTrader application only reports the connection state as it is reported by the API you are connected through. NinjaTrader behaves like a radio receiver in that it receives signals from the connected server. If the signals are not coming through, the underlying broker/market data vendor API reports this to the NinjaTrader application which in turn reports this back to you. Once a loss of connection is reported, NinjaTrader or the underlying API wil continuously try to re-establish a connection.
Common reasons that contribute to connection stability are:

• ISP issues
• Hardware firewall changing IP addresses frequently
• Dynamic IP addresses changing frequently intraday. Usually this happens once a week buy you may want to check with your ISP. If they do change daily, requesting a static IP address may help.
• With Windows XP SP2, if you have more than 10 open TCPIP socket connections (10 programs making socket connections through the internet) Windows will randomly shut down some connections
• Broker/market data servers may be experiencing temporary downtime

[Baruch]

We realize that lost connections can be frustrating. A connection state between NinjaTrader and your broker/market data vendor is not dictated by NinjaTrader. The NinjaTrader application only reports the connection state as it is reported by the API you are connected through. NinjaTrader behaves like a radio receiver in that it receives signals from the connected server.

Hi Matthew,
This is not completely true! I had a similar problem on NT7.06 with Zen-Fire. I lost connection and NT did not reconnected. The solution was to disconnect ZF and connect again. So after several hours that NT didn't reconnected, I manually disconnected and connected again. This procedure took me no more that 5 seconds. Do you want to say that the connection came back in those 5 seconds or there is a problem with a

radio receiver

???

[NinjaTrader_Jason]

Hello Baruch,

Please note that if NinjaTrader loses connection, it will try to automatically re-connect for about two minutes. If no re-connection can be established, it will stop trying and you will need to manually re-connect.

[Baruch]

Please note that if NinjaTrader loses connection, it will try to automatically re-connect for about two minutes

Why 2 minutes? Can I make it 2 hours?

[NinjaTrader_Jason]

This is by design. Unfortunately, this cannot be changed.

[locoman]

Uninstall the Windows update KB2541763 to solve the connection problem.

[marcelo_s]

Lost of Connection

Uninstall the Windows update KB2541763 to solve the connection problem.

I start to have Lost of Connection problems since last Friday 12 August
I checked under Windows update, and this KB2541763 is not on the list

What do you recommend to do?

[NinjaTrader_Kyle]

Hello marcelo,

Please send a note to Support [AT] NinjaTrader [DOtT] com.

In the message, please include a link to this forum thread and a copy of today's trace file so that we can look in to the issue.

Trace files will be found in the Documents > NinjaTrader 7 > Trace folder.
The file will be named 'trace.20110817.txt'.