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Unable to Login

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    Unable to Login

    Anyone having connectivity issues? I can't seem to login to Mirus/Zenfire.

    #2
    Same issue here. Can't login to Mirus/Zenfire.

    Reports... Login Failed: Please check your account connection parameters and your internet connection.

    Using 64bit Zenfire adapter and 64bit NinjaT on win 7 64bit.

    Zenfire must be doing server maintenance at this time.

    Comment


      #3
      Unable to login

      Thanks so much for the response. Sounds like maybe they are doing maintenance and hopefully it resolves soon.

      Comment


        #4
        Almost 9 hours later and still can't login. Hmm....

        Comment


          #5
          Login

          I still can't login either. Hopefully it is just some sort of update or maintenance that is going on.

          Comment


            #6
            Try now. It should be up on your end. It's working on mine.

            Comment


              #7
              login

              Nope, still not working here Hopefully soon.

              Thanks for letting me know.

              Deb

              Comment


                #8
                I am still having issues as well.
                They really, really need to change the login to have a down for maintenance post instead of incorrect login.

                Comment


                  #9
                  login

                  I agree with you. It is very frustrating. I was starting to think it was me but now it definitely sounds like they are doing maintenance. I always watch this thread to see what is happening.

                  Comment


                    #10
                    Hello debbieg100,

                    Thank you for your post.

                    I too am receiving that error, and as others have mentioned the servers may be down for maintenance.
                    CameronNinjaTrader Customer Service

                    Comment


                      #11
                      login

                      Thank you so much, Cameron... I figure as long as you are also down, it is most definitely maintenance.

                      I guess this means it is time to go outside and enjoy the sunshine!

                      Deb

                      Comment


                        #12
                        Jerks. They could at least tell us, instead of making us find out through the Ninja forum.

                        Comment


                          #13
                          I still can't log in, Mirus/Zen Fire. This is frustrating. I have uninstalled and reinstalled my ninja on three of my computers thinking that it was on my end.

                          Thanks and I hope next time they can at least tell us if they are going to be doing some maintainance on the servers. ThinkorSwim sends out a email reminder whenever they are going to be doing some maintenance. Why can't these jerks do the same thing? I had planned on doing some stuff this morning, but couldn't.

                          Cheers

                          Comment


                            #14
                            Weston,

                            I apologize for any inconvenience.

                            Expect Zen-Fire to shut down their servers during the weekend for maintenance.

                            It is worth noting that there is minimal market movement during the weekend.
                            Last edited by NinjaTrader_Cameron; 07-16-2011, 05:23 PM.
                            CameronNinjaTrader Customer Service

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                              #15
                              actuary,

                              Again, I apologize for any inconvenience.

                              Please see post #14.

                              Zen-Fire servers do go down for maintenance and this is not a sudden change.
                              CameronNinjaTrader Customer Service

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