Unable to Login

[debbieg100]

Anyone having connectivity issues? I can't seem to login to Mirus/Zenfire.

[DmanX]

Same issue here. Can't login to Mirus/Zenfire.

Reports... Login Failed: Please check your account connection parameters and your internet connection.

Using 64bit Zenfire adapter and 64bit NinjaT on win 7 64bit.

Zenfire must be doing server maintenance at this time.

[debbieg100]

Unable to login

Thanks so much for the response. Sounds like maybe they are doing maintenance and hopefully it resolves soon.

[DmanX]

Almost 9 hours later and still can't login. Hmm....

[debbieg100]

Login

I still can't login either. Hopefully it is just some sort of update or maintenance that is going on.

[DmanX]

Try now. It should be up on your end. It's working on mine.

[debbieg100]

login

Nope, still not working here Hopefully soon.

Thanks for letting me know.

Deb

[gyoung]

I am still having issues as well.
They really, really need to change the login to have a down for maintenance post instead of incorrect login.

[debbieg100]

login

I agree with you. It is very frustrating. I was starting to think it was me but now it definitely sounds like they are doing maintenance. I always watch this thread to see what is happening.

[NinjaTrader_Cameron]

Hello debbieg100,

Thank you for your post.

I too am receiving that error, and as others have mentioned the servers may be down for maintenance.

[debbieg100]

login

Thank you so much, Cameron... I figure as long as you are also down, it is most definitely maintenance.

I guess this means it is time to go outside and enjoy the sunshine!

Deb

[Weston]

Jerks. They could at least tell us, instead of making us find out through the Ninja forum.

[actuary]

I still can't log in, Mirus/Zen Fire. This is frustrating. I have uninstalled and reinstalled my ninja on three of my computers thinking that it was on my end.

Thanks and I hope next time they can at least tell us if they are going to be doing some maintainance on the servers. ThinkorSwim sends out a email reminder whenever they are going to be doing some maintenance. Why can't these jerks do the same thing? I had planned on doing some stuff this morning, but couldn't.

Cheers

[NinjaTrader_Cameron]

Weston,

I apologize for any inconvenience.

Expect Zen-Fire to shut down their servers during the weekend for maintenance.

It is worth noting that there is minimal market movement during the weekend.

[NinjaTrader_Cameron]

actuary,

Again, I apologize for any inconvenience.

Please see post #14.

Zen-Fire servers do go down for maintenance and this is not a sudden change.