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not receiving license key
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not receiving license key
I'd been demo'ing NT, then opened and funded an account. Applied for the free license last Thursday just after 12:00PM ET, but never got it. Contacted my broker, AMP, and they said to re-submit. Re-submitted on Friday afternoon, and still no word?! Help?Tags: None
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Hi Jack, welcome to our forums and sorry to hear about the wait time on the key - have you checked into your spam folders as well so see if the welcome email would have gotten trapped there?
If you like, you can also send us a direct note to support at ninjatrader dot com and we'll then help you get started.
Thanks,BertrandNinjaTrader Customer Service
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