64 bit shortcut start error

[Al NJT]

hello, this is not a connecting issue, rather 64 bit shortcut program start issue
after my first upgrade to version 7, 64 bit version worked fine, now after subsequent upgrade only 32 bit works, the following error appears when trying to trigger the 64 bit version

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ninjatrader.exe
Problem Signature 02: 7.0.1000.7
Problem Signature 03: 4e4e603b
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4d4cbca7
Problem Signature 07: 35df
Problem Signature 08: 5c
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

-------- I start and connect the 32 bit version to IB platform 918.8 with no issues
I don't have SP1 installed, but I am not aware if some other windows or IB update in the background has created an issue for the 64 bit to open
I have done the uninstall-install routine, any comments appreciated

[NinjaTrader_CalebS]

IB Connection

Al,

Thank you for posting. Currently NinjaTrader supports TWS 917, which can be downloaded at: http://www.ninjatrader.com/ninjatrad...tall_917_8.exe . Please first uninstall the current version, then download this one and install it.

[Al NJT]

thank you for response Caleb,
I have now re- installed previous IB platform, now TWS 917.8
I regret to say that the 64 bit remains blocked with error
32 bit shortcut/program opens, runs, connects fine to 917.8
I still get this message from 64 bit shortcut, the program does not open
Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ninjatrader.exe
Problem Signature 02: 7.0.1000.7
Problem Signature 03: 4e4e603b
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4d4cbca7
Problem Signature 07: 35df
Problem Signature 08: 5c
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

[NinjaTrader_Kyle]

Hi Al NJT,

Thanks for trying the other version.

Please send a note to Support [AT] NinjaTrader [DOT] com.

In the note, please include a link to this forum thread and a copy of today's trace file.
You will find that file in the Documents > NinjaTrader 7 > Trace folder.
The file I need is named 'trace.20110830.txt'.

[Al NJT]

issue resolved!

issue resolved!
I tip my hat and send a note of appreciation and gratitude to the ninjatrader support team for guiding me to a successful resolution of this issue! It is a reassuring feeling to know that you are not Alone, in such technical issues that matter, when they matter! The support team impressed me with their resolve.

[NinjaTrader_JohnH]

Hello AL NJT,

Thank you for your kind words.

We are always here to help.

Please let us know if we can provide any further assistance in the future.

[Cal1152]

64 Bit Issues

I'm running Windows 7, 64 bit. The 64 bit version of NT 7 will not load. I'm getting the same error message as the posts below. I have made exclusions on my firewall and A/V. Tried renaming the NinjaTrader.sdf file and that didn't help. Looks like it is a SQL issue, but I really don't know how to fix that. Need some help to get NT 7 running.

Thanks, Cal

[NinjaTrader_JohnH]

Hello Cal,

Thank you for your forum post.

So that I may further assist you, could you please send a note to support [AT] ninjatrader [DOT] com with 'ATTN: JOHN H' in the subject line? Please reference this forum post.

I look forward to assisting you further.

[danemo]

Is it possible use NT7.07 with esignal data feed on Win 764?

How can I configure it? Thank you

[NinjaTrader_JohnH]

Hello Danemo,

Thank you for your forum post.

If you are referring to connecting with eSignal, you can find the instructions for configuring this connection at the following web page:

eSignal Connection Guide

Please let me know if I can provide any further assistance.