I start NT 32, the splash screen comes up, i hear the startup sound and then once the splash screen goes away nothing! There is an entry in the Task Manager for NinjaTrader.exe *32 so as you can see it is running but not visible anywhere. Last time this happened with NT 64 and I had to find any reference to NT on my PC and remove it before a fresh install would work, reinstalling alone didnt work. I am running windows 7 64.
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NT starts but wont open
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NT starts but wont open
This has happened to me twice....
I start NT 32, the splash screen comes up, i hear the startup sound and then once the splash screen goes away nothing! There is an entry in the Task Manager for NinjaTrader.exe *32 so as you can see it is running but not visible anywhere. Last time this happened with NT 64 and I had to find any reference to NT on my PC and remove it before a fresh install would work, reinstalling alone didnt work. I am running windows 7 64.Tags: None
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Hello brad12s,
Am I correct you enabled 'Connect on startup' as per your data feed connection? If so, please send me your Config.xml file. You can find this file at (My) Documents-->NinjaTrader 7. I will disable the 'Connect on startup' setting and send it back. Please replace your Config.xml file and check if NinjaTrader starts successful. You can connect manually via Control Center-->File-->Connect.
If you do not have 'Connect on startup' enabled, please send me your log and trace files for today. You can find these files at the following locations.
C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20110901 for today. (log.yyyymmdd for any other date)
C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20110901 for today. (trace.yyyymmdd for any other date)
You can send me the files at support[at]ninjatrader[dot]com. Please put 'Attn Jason' in the subject header and reference this forum thread.JasonNinjaTrader Customer Service
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