Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

unable to verify license

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    unable to verify license

    Everything has worked great until this morning. I get an "unable to verify license" message and ninjatrader opens in simulation mode. When I try to check my license or change it in the platform, it says it is unable to access ninjatrader license servers and asks for a back door code. I have reinstalled ninjatrader and still no luck. Are the servers currently down? Thanks in advance.

    #2
    Hello traderdan94,

    There are no issues with the license servers recently.

    Can you please email me the license key you are using? You will find this under Help--> License key.

    Please send this to support[at]ninjatrader[dot]com 'Attn: Matthew' in the subject line and a reference to this thread.

    I look forward to assisting you further.
    MatthewNinjaTrader Product Management

    Comment


      #3
      Thanks for your help Matthew, it's working fine now.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by mattbsea, Today, 05:44 PM
      0 responses
      2 views
      0 likes
      Last Post mattbsea  
      Started by RideMe, 04-07-2024, 04:54 PM
      6 responses
      31 views
      0 likes
      Last Post RideMe
      by RideMe
       
      Started by tkaboris, Today, 05:13 PM
      0 responses
      2 views
      0 likes
      Last Post tkaboris  
      Started by GussJ, 03-04-2020, 03:11 PM
      16 responses
      3,281 views
      0 likes
      Last Post Leafcutter  
      Started by WHICKED, Today, 12:45 PM
      2 responses
      19 views
      0 likes
      Last Post WHICKED
      by WHICKED
       
      Working...
      X