connecting to TWS as Paper Trader

[superdoug3]

I have NT7 and TWS 9.17
I log onto NT7 free and connect to Interactive Brokers TWS 9.17
TWS control screen appears
the Sample FX and IWM and SPY seem be updating, I added EU which is not updating. In about a minute the logon procedure cycles through again I get the same TWS screen and eventually fails and about a minute later I get an alert that my logon has failed.

Question 1
is this the proper procedure to connect to IB

Question 2
I added SPY to my TWS screen and it seems to be updating, I added EU and it is not updating, I guess this may have something to do with my logon fail.

[NinjaTrader_Jason]

Hello superdoug3,

Can you please double check if you have TWS 917 installed. Your description indicates you have TWS 918. Please go to Help-->About TradersWorkStation in TWS to check what version you have installed.

If you have TWS 918, please download and install TWS 917 from our IB connection guide at the link below.

http://www.ninjatrader.com/ConnectionGuides/Interactive-Brokers-Connection-Guide.php

Subsequently, check if you can connect properly and if you receive EU data.

[superdoug3]

Yes you were right, I think I signed onto TWS 9.17 and it asked me if I wanted to update. From now on I will let NT7 sign on for me as I do not get the update message doing it this way.

EU from ARCA is still not updating on TWS
I tried adding EU from SBL and it gave me a Stock Borrow/Loan screen with no updates on it either. I guess I need to contact IB on what I am doing wrong.
I added SPY (another ETF) and it worked OK

[NinjaTrader_Jason]

Good to hear you are able to connect again.

It seems like your IB account is not authorized for the EU stock. Yes, IB Support will be able to assist you in this regard.