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Since today NT does not start

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    Since today NT does not start

    Hi:

    I have a Windows7-SP1 computer with latest upgrades, and current antivirus and protection.

    Have been working with NT since yesterday with no problems, loaded OK, etc.

    Since today, I can't load NT. It shows the "welcome screen", and then it does not move forward.
    1) Checked task manager and there is a NinjaTrader.exe process but no use of CPU.
    2) Restored Windows to a week before (just in case any Windows Upgrade was toxic to NT), but result the same.
    3) Tried to re-launch NT and the message of "There can only be one instance of NT...." appears.
    4) Tried a fresh restart but no sucess.

    What should I try (besides re-installing NT)?

    Thanks,
    Pak

    #2
    Could you please submit a request to support at ninjatrader dot com?
    Adam P.NinjaTrader Customer Service

    Comment


      #3
      Same here

      I have exactly the same problem except I am on Vista.

      Tried to open NT about 18 hours ago and could not.

      The only way I could get NT to opennwas to turn off my internet connection - so at least I could then open NT and look at some charts with historical data already on my PC.

      Comment


        #4
        Steve,

        Please submit a request to support at ninjatrader dot com if this persists.
        Adam P.NinjaTrader Customer Service

        Comment


          #5
          All good now

          Thanks NT.

          Everything is now okay.

          Connected LIVE this time.

          Comment

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