• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Restore error CRC mismatch

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Restore error CRC mismatch

    Hi There

    I am trying to restore a NT7 backup to a new box and I am getting the following error:-

    NinjaTrader was unable to restore the selected backup archive file: CRC mismatch

    any idea what that is?

    #2
    GKonheiser, can you try moving the file again fresh to the VPS / new box? Normally that error points to a corrupted file (CRC stands for Cyclical Redundancy Check = content integrity check basically).
    BertrandNinjaTrader Customer Service

    Comment


      #3
      Hi Bertrand,

      Now I am getting the error:-

      NT was unable to restore the selected backup archive file: cannot find central directory

      Comment


        #4
        GKonheiser, there still seems to be a corruption in the file present - have you tried creating a complete fresh backup file on the originating machine already? Please also ensure any security software being run on this machine is giving NT7 exclusive rights to work in the NinjaTrader Backup folder found under Documents.
        BertrandNinjaTrader Customer Service

        Comment


          #5
          Hi There

          I re-installed NT7 as I think there may be a problem there. However when I then try to lunch using the NT7 Icon not the NT7 64 Bit, I get the error "unable to connect to database source=.....

          If I am running 64Bit Windows shroud I just use the NT 64Bit version?

          Comment


            #6
            Can you please contact me directly via Help > Mail to Support so I could review your logs and suggest a fix?

            Thanks in advance,
            BertrandNinjaTrader Customer Service

            Comment


              #7
              Hi There

              I just emailed you the logs.

              Regards

              Gordon

              Comment

              Latest Posts

              Collapse

              Topics Statistics Last Post
              Started by Againmain1, Today, 03:04 AM
              1 response
              23 views
              1 like
              Last Post NinjaTrader_ShawnB  
              Started by jmahon, Yesterday, 11:44 PM
              1 response
              16 views
              0 likes
              Last Post NinjaTrader_ChrisL  
              Started by Tomhgriff1, 01-03-2020, 04:07 AM
              4 responses
              47 views
              0 likes
              Last Post bkonia
              by bkonia
               
              Started by cary1267, Today, 09:37 AM
              1 response
              22 views
              0 likes
              Last Post NinjaTrader_ShawnB  
              Started by nfsolutions, Today, 06:41 AM
              1 response
              25 views
              0 likes
              Last Post NinjaTrader_ShawnB  
              Working...
              X