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Can't connect to MBT

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    Can't connect to MBT

    Back for another stab at this one...

    -Active MBT account
    -NT 7.0.1000.7 (using Sim license key)
    -MBT Desktop 11.8.0.40 installed (easily logged into with account settings)
    -Followed Account connection guide precisely

    Will not get past "Loading account list..." on connection to MBT.

    ????

    #2
    Hello,

    With the current version of NinjaTrader, you must have MBT Navigator Version 11.8.0.38 installed. Please install this version from the following link:

    http://www.ninjatrader.com/ninjatrad....11.8.0.38.exe

    Please let me know you continue to experience issues.
    MatthewNinjaTrader Product Management

    Comment


      #3
      Nope. Same result.

      Comment


        #4
        Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

        In the message, please include the following:
        1.) A link to this forum thread.
        2.) Your most current trace and log files.

        You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

        Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
        Christopher J.NinjaTrader Customer Service

        Comment

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