Non Responsive lockups

[T.C.M.]

Ninja Version 6.0.1006 on both machines
Sometimes multiple times a day I get a lock up, says not responding, then have to end program, then ninja shuts down
Fairly new to ninja, but have other charting and trading
platforms running with no problems.
I have this problem on two seperate machines, running on two seperate data feeds, on one common internet connection.
It seems like it will happen even with no other programs running, just Ninja running
You go make some change on a chart or something else, out of the blue , just locks up.
Have some third party software programs installed
Not sure if it only happens when they are running???
Ninja seems very slow when loading charts using this soft ware.
Computer specs
#1 Dell xps 600
3.4 GHz Dual core
855 extreme
2.0 GB of Ram
Twin GeForce 7800 gtx video cards (not in SLI)
Presently running only 2 monitors on this one

#2 No name
N18 sli abit board
2.6 GHz dual core
2.0 GB Ram
Twin GeForce 6800 xt video cards (not in SLI)
One Geforce FX 5200 (pci) video card
Presently running 5 or 6 monitors on this unit

Any ideas or suguestion would be appreciated
Would be scared to use it as a trading platform like this
Thanks
T.C.M.

[NinjaTrader_Ray]

Two things -

- Please review this relevant section http://www.ninjatrader-support.com/H...anceTips1.html

- We would like to see your trace/log files. Please start NT and send us an email via Help > Mail To Support, in subject include For Ray and in the subject reference this post.

Thanks in advance.

[T.C.M.]

Tried to send log

Keep getting this error when I try and send log
Im not much of a tech guy

Failed to send email
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

Get same from both machines
Thanks
T.C.M.

[NinjaTrader_JoshP]

Have you setup the SMTP? You can do this in Tools->Options->Misc tab.

[NinjaTrader_Jason]

Please send us your log/trace files manually. You can find your trace and log files at the following directory:

Start Menu--> My Documents--> NinjaTrader 6--> Log--> log.20071211 for today. (log.yyyymmdd for any other date)

and

Start Menu--> My Documents--> NinjaTrader 6--> Trace--> trace.20071211 for today. (trace.yyyymmdd for any other date).

Include "Attn Ray" in the subject header

[bearishtrader]

Mine Locks Up Too

When I adjust the scaling for the chart in the x axis, my NinjaTrader can sometimes reach 100 percent cpu utilization with the memory used by NT as shown in the task manager doubling or more. I need to kill NT because at this point it locks up and is unresponsive.

I tried removing all indicators and still got the bug. However, when I removed all old drawing objects (trendlines), it got rid of the problem for me. Maybe it is coincidence but I have one old chart I saved that can still lock up (has old drawing objects) if anyone needs me to reproduce the problem.

BT Version 6.0.1000.7
1 GB Ram
2.8 Ghz Pentium 4

[NinjaTrader_Christian]

Hi bearishtrader,

can you please open the chart in question, with indicator, trendlines etc. on it. Then 'before' lock-up close NT (without closing the chart before). Then go to folder: <user>\My Documents\NinjaTrader 6\workspaces\, zip the file 'Default.xml' and send it to: "christian AT ninjatrader DOT com" ?

Thanks,
Christian

[NinjaTrader_Christian]

Hi bearishtrader !

The performance problem (hangup in chart) you experienced is resolved and will be available in the next beta of NinjaTrader 6.5 (!).

Thanks for your assistance,
Christian