Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

MBTrading can't load chart

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    MBTrading can't load chart

    Hi, I'm having problem loading the any data on the chart with MBTrading Demo connection, got the following error:

    Error on Loading chart data for "AMZN Default": Error (errServerSideNotEntitled) on loading historical Data


    My setup:
    Demo MBT Account
    NT 7.0.1000.7
    MBT Desktop 11.8.0.38


    I've followed the instructions at:
    http://www.ninjatrader.com/Connectio...tion-Guide.php

    #2
    Hi tradermark,

    Thanks for writing in today.

    Could you please remove AMZN from your Default instrument list, then re-add it with the NASDAQ exchange in place? The steps required are outlined here: http://www.ninjatrader.com/support/h...ment_lists.htm

    After making this change, please try opening a new AMZN chart.
    KyleNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by dmelleady, Today, 10:18 PM
    1 response
    7 views
    0 likes
    Last Post NinjaTrader_ChrisSch  
    Started by arangocj, Today, 09:46 PM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by rgoudie, Today, 09:13 PM
    2 responses
    8 views
    0 likes
    Last Post rgoudie
    by rgoudie
     
    Started by bosajin, Today, 03:48 PM
    3 responses
    11 views
    0 likes
    Last Post bosajin
    by bosajin
     
    Started by Renorail, Today, 01:38 PM
    5 responses
    27 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Working...
    X