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MBTrading can't load chart

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    MBTrading can't load chart

    Hi, I'm having problem loading the any data on the chart with MBTrading Demo connection, got the following error:

    Error on Loading chart data for "AMZN Default": Error (errServerSideNotEntitled) on loading historical Data


    My setup:
    Demo MBT Account
    NT 7.0.1000.7
    MBT Desktop 11.8.0.38


    I've followed the instructions at:
    http://www.ninjatrader.com/Connectio...tion-Guide.php

    #2
    Hi tradermark,

    Thanks for writing in today.

    Could you please remove AMZN from your Default instrument list, then re-add it with the NASDAQ exchange in place? The steps required are outlined here: http://www.ninjatrader.com/support/h...ment_lists.htm

    After making this change, please try opening a new AMZN chart.
    KyleNinjaTrader Customer Service

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