Ninja wont start this morning, missing file.

[ScottieDog]

Hi,

Getting the following error message...

Attached as screenshot, but it says "unable to open trace file bla bla trace.20111024.txt

Very worried I am going to be re-set to default if I continue, and I have a few workspaces that I need to keep.

What can I do ?

[NinjaTrader_Bertrand]

Hi Scottie, there seem to be an issue to access the psf folder contents (unfortunately a setup that we could not support with NT7, the Documents folder has to reside on a local drive) - if you're worried about your workspace files, first of all back them up from the Documents > NinjaTrader 7 > workspaces folder.

[ScottieDog]

all files are on a local C drive, there are no external devices. No idea what a psf is.

[NinjaTrader_Bertrand]

Just checking into the error message that you posted, I see that this is not the case (note the //PSF in your used folder). This points to a shared folder setup we could unfortunately not support.

[ScottieDog]

I don´t know why this psf drive has just occured, the Ninja files are all on my local C drive as they have always been.

This tells me that Ninja is trying to look for them on this "psf" drive, which doesn´t even exist.

SO, how do I tell Ninja to point to where the trace file actually is ? On the C drive, where it has always been.

[ScottieDog]

Look, you can clearly see that my files are on the standard C drive, they always have been.

Why is Ninja looking at this ficticious psf drive ?

How can I tell Ninja to look where it should be looking ? You can see the file path on my attachment, also showing the folders.

[NinjaTrader_Bertrand]

Could it be you're logged on with a different username? There would no option to tell NT where the files are stored, this would be set on the initial install done.

What could have possibly changed over the weekend in your setup?

Are you running a native Windows OS and not emulated on a MAC?

[ScottieDog]

theres only one username on my computer, administrator, and I am signed in with that, as usual.

there hasn´t been any change. been running it for a year or more, this morning when I started windows it did say something about "mapping" but I didn´t take any notice, I just continued into windows, then started NT as usual......

it is being run on a mac, using parallels.

[ScottieDog]

should i do a add/remove programs (remove NT7) then reinstall ?

[NinjaTrader_Bertrand]

ScottieDog, the message concerning the mapping was likely the critical one here - can you please ensure the folder sharing is disabled between the Win and Parallels OS?

[NinjaTrader_Bertrand]

should i do a add/remove programs (remove NT7) then reinstall ?

Please check that folder sharing is off first, I believe there was change here for an unfortunately unknown reason.

[ScottieDog]

how do i check that ?

[ScottieDog]

Ok, seems to be fixed, found a preference in the parallels that said about folder sharing, turned it off, restarted and now it seems ok, NT started.

WTH caused that.

Thanks Bertrand.

[NinjaTrader_Bertrand]

We would not be experts on this here, but here's the steps normally needed :

For Parallels:
1. Start Parallels and select your virtual machine
2. Press the “Configure” button on the top
3. Under “Features”, select “Shared Profile”
4. Uncheck “Documents to My Documents in Windows”
5. Press “OK” and start the virtual machine

[NinjaTrader_Bertrand]

Ok, seems to be fixed, found a preference in the parallels that said about folder sharing, turned it off, restarted and now it seems ok, NT started.

WTH caused that.

Thanks Bertrand.

Ok glad to hear, perhaps an auto update on parallels?