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Trading Technologies Quote Error on Gold (GC)

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    Trading Technologies Quote Error on Gold (GC)

    Hello,

    I am relatively new to the Ninja Trader and I have just set up my broker connection with Trading Technologies / Velocity Futures and everything seems to be working fine for now except that I am not able to receive any quote for the Gold ( GC December) contract at this point in time.

    Thank you for your help.
    Julius

    #2
    Hi Julius,

    Thanks for writing in.

    GC 12-11 should function with it's default settings when using Trading Technologies as a data source.

    Could you please load GC 12-11 in the Orders tab of the Control Center? Do the bid, ask and last price values update here or are you seeing these fields report 'n/a'?
    KyleNinjaTrader Customer Service

    Comment


      #3
      Hello Kyle,

      Thank you for the quick reply.
      I have tried loading it on the DOM, the Charts, the Market Analyzer and the Order Tab, but it neither gives me a price, a bid, ask or anything else for Gold.

      Please advise.
      Kind Regards

      Julius

      Comment


        #4
        Hi Julius,

        Please send a note to Support [AT] NinjaTrader [DOT] com and include 'ATTN: Kyle' in the subject line of the message.

        In the message, please add:

        1.) A link to this forum thread.

        2.) A copy of today's trace file.
        You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
        The file I need is named 'trace.20111025.txt'.
        KyleNinjaTrader Customer Service

        Comment

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