Errors managing MB Trading orders

[monpere]

I just started trading with MB Trading. On several orders now, I've gotten a string of pop errors, while trying to move stops, or close orders using chart trader. Pop ups saying failed modify order, attempt to modify order too soon. I've never seen these types of errors with my other brokers.

On several occasions, I've gotten 4 or 5 of these pop-ups in a row, while I am trying to manage a live trade, which has caused adverse effect on these trades, while I'm trying to read these popups, quickly canceling them, etc while I am in a live trade. I can't even see the text of these messages in the NT logs or trace. Are these errors recorded anywhere, so I can try to find out what's going on?

Can someone shed some light on this? Do I need to close my MB Trading account?

[NinjaTrader_Brett]

Hello,

Thanks for the forum post.

Absolutly the logs will have information on the errors.

Best is to email in to support at ninjatrader dot com and attach the following file and reference this forum post so we can look into it.

My Documents>NinjaTrader 7>log->log.TodaysDate.txt.

I look forward to assisting you further.