yesterday i bought a 1/4 year account for ninja trader. in the past, i had problems with connecting in fact of using some zen-fire demos a "few" times.. Please check your account connection parameters and your internet connection is the text i get when i try to connect with zen-fire data. i also tried to get new username and new pass yesterday. but i cant connect. all i want is to test ninjatrader again for a few days before i start real trading... i have tried everything in the past: delete ninja trader, clear cookies, use cleaning-program, enable firewall, but nothing helps... what am i doing wrong???? thx for your help!
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Login failed, not data
Collapse
X
-
Login failed, not data
Dear sirs or madam,
yesterday i bought a 1/4 year account for ninja trader. in the past, i had problems with connecting in fact of using some zen-fire demos a "few" times.. Please check your account connection parameters and your internet connection is the text i get when i try to connect with zen-fire data. i also tried to get new username and new pass yesterday. but i cant connect. all i want is to test ninjatrader again for a few days before i start real trading... i have tried everything in the past: delete ninja trader, clear cookies, use cleaning-program, enable firewall, but nothing helps... what am i doing wrong???? thx for your help!Tags: None
-
Hi jan0815, are you sure the credentials for the connection are correctly entered then in NT? We normally advice to enter then manually to avoid any incorrect characters such as a space to get entered accidentially.
There was also a ZenFire demo policy change a few weeks ago, where only one demo account was permitted per computer, it could be also this scenario you're running into here - in this case it would be best to follow up directly with the broker that issued you the logins.
It would also help if we could test those here on our end, for that step please contact us directly at support at ninjatrader dot com.
Thanks,BertrandNinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by judysamnt7, 03-13-2023, 09:11 AM
|
4 responses
59 views
0 likes
|
Last Post
by DynamicTest
Today, 08:25 PM
|
||
Started by ScottWalsh, Today, 06:52 PM
|
4 responses
36 views
0 likes
|
Last Post
by ScottWalsh
Today, 07:40 PM
|
||
Started by olisav57, Today, 07:39 PM
|
0 responses
7 views
0 likes
|
Last Post
by olisav57
Today, 07:39 PM
|
||
Started by trilliantrader, Today, 03:01 PM
|
2 responses
21 views
0 likes
|
Last Post
by helpwanted
Today, 07:25 PM
|
||
Started by cre8able, Today, 07:24 PM
|
0 responses
10 views
0 likes
|
Last Post
by cre8able
Today, 07:24 PM
|
Comment